How do I care for my shoes and boots?Updated a year ago

NPS, Solovair and Gripfast footwear takes several weeks to manufacture and when combined with the benefits of Goodyear welting and quality materials, can last many years. Following our tips will help you achieve an optimal lifespan for your purchase.
 

Follow our general guidelines below for basic shoe care, or read our blog post for more comprehensive leather and sole care here.

You can purchase all your essential shoe care accessories here.

GENERAL GUIDELINES

1) Always clean your footwear ideally after each use by cleaning off any surplus dirt with a brush or damp cloth.

2) Our footwear is water-resistant but not waterproof. DO NOT wear footwear in prolonged or extremely wet conditions. If your footwear becomes wet, follow our water exposure care tips below.

3) Leather is a natural product and requires a rest period. The general rule of thumb is to allow footwear to rest for double the time they were worn. For example, footwear worn for 8 hours should rest for 16 hours. A rest period allows the leather to breathe and rid itself of moisture. Too much moisture can cause the internal sock liner to shift and lining damage. DO NOT wear footwear over consecutive days. We recommend wearing footwear in rotation.

4) We recommend using shoe trees to help retain shape when footwear is not being worn. Shoe trees are designed to slightly stretch the vamp area of the shoe to allow the leather to dry from natural feet moisture of water exposure without hardening or drying in an unnatural or highly creased state. Without the use of a shoe tree, leather upper fibres are susceptible to breaking down more quickly. Shoe trees can also be used for boot style as boot trees tend to be difficult to come by.

5) Repair soles or defects in good time using a reputable repairer. Continued wear of damaged footwear may result in irreversible damage. If your boots arrive with loose threads, DO NOT pull them as this may result in seam damage. Instead, send an enquiry with images to our support team who will be able to inform you if these can be trimmed.

6) It is important to wear the correct size footwear. Too small or too large fitting styles can cause leather to rub along pressure points or crease abnormally resulting in premature damage including holes. Where half sizing is not available we advise customers purchase a removable insole to bridge the sizing gap

7) For further advice we would recommend checking out the "Care instructions" tab on each individual product page. 

Please note, damage incurred from footwear worn in incorrect weather conditions or from poor shoe care are not considered manufacturing faults.