Frequently asked questions about orders and payment.
As soon as you place your order on our website, our warehouse team will begin to prepare your order so that you can start wearing your new footwear as soon as possible. Unfortunately, this means that once your order has been packed, we are unable to
Please can you kindly send an email to [email protected] and our customer service team will be more than happy to assist you. Please attach some images of the issue along with your order number (#WEBXXXXX) as this will aid our team to provide a res
We are sorry for any inconvenience this has caused and would like to get this issue resolved as a matter of priority. Please kindly head over to our Returns Centre with your order number (#WEBUKXXXX) and your email address. Please select exchange so
Sadly we are unable to accept payments over the phone, all orders will need to be placed via our website.