Frequently asked questions surrounding warranty and repairs.
Whilst we do not offer a formal warranty, we have a legal obligation to follow the Consumer Rights Act 2015 and use this as the basis of our ‘warranty’ process. Should your footwear develop an issue or 'fault' and you purchased it directly from us th
NPS, Solovair and Gripfast footwear takes several weeks to manufacture and when combined with the benefits of Goodyear welting and quality materials, can last many years. Following our tips will help you achieve an optimal lifespan for your purchase.
Solovair footwear is manufactured to an excellent standard and will provide many years of use, however our soles are made from PVC which is a soft, flexible, and durable material and the upper will always wear much longer than the sole. Whilst our re