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AFTERCARE & REPAIRS

Frequently asked questions surrounding warranty and repairs.

Do you offer a formal warranty on your products?

Whilst we do not offer a formal warranty, we have a legal obligation to follow the Consumer Rights Act 2015 and use this as the basis of our ‘warranty’ process. Should your footwear develop an issue or 'fault' and you purchased it directly from us th

How do I care for my shoes and boots?

NPS, Solovair and Gripfast footwear takes several weeks to manufacture and when combined with the benefits of Goodyear welting and quality materials, can last many years. Following our tips will help you achieve an optimal lifespan for your purchase.