Frequently asked questions surrounding products and stock.
Due to complexities with Brexit and to give our customers the best shopping experience we are investing and expanding our warehouse and logistics operation in Europe.To ensure the operation is successful, for the short term (and during the transition
Our footwear is constantly in production, but our best-selling products and sizes are selling out quickly. We are trying to remedy this by increasing our stock and most styles are available to purchase from our website again within the next 2-3 weeks
NPS Shoes is conscious of the environment and is proactively looking into ecological recycled materials that will improve on our sustainability. The ‘upper’ materials for our vegan range of footwear are made from a combination of recycled synthetic m
NPS Shoes produces its footwear using the goodyear welted construction method, all in our factory in Wollaston, Northamptonshire. Our Solovair sneakers are not goodyear welted; the sole is affixed using the Blake construction methodology. This method
We are a small family business with limited facilities to produce additional products at this time. Our products are constantly evolving and this may change in the future but at present we do not have any plans to launch a customisation service.
We have produced a handy comparison blog which details all the similarities and differences between the two styles. SOLOVAIR ASTRONAUT BOOT VS DERBY BOOT. If in doubt, why not get them both and try them together as we offer a 30 day returns policy fo
The majority of our footwear is constructed using the Goodyear welting process, which consists of a long strip of leather or synthetic material (called a ‘welt’) which is sewn to the upper and insole of the shoe or boot using a chain stitch. It is th
Gift cards are available to buy on our website. Once you have purchase a gift card you will receive an order confirmation email containing an exclusive code. This code will need to be entered at the checkout whilst completing your order. You are able
The insole on Solovair footwear cannot be removed due to the Goodyear welting process. Our insoles are part of the integral structure of the footwear and attempts to remove it would render the footwear useless. There is a heel sock which can be remov
Unfortunately our boots are defined as fashion steel cap only; we do not recommend them for industrial use and they are not compliant to any safety certification. We do intend to launch a safety rated shoe and boot in 2024. Please sign-up to the news
Our Classic and Commando soft-suspension soles are made from a compound which means they are resistant to acid, oil, fat, petrol and alkali.Our footwear offers a good level of slip resistance.
We stock a selection of replacement laces in various colour choices. We recommend the following lengths when purchasing replacements:. 3 eyelets: 65cm4-5 eyelets: 80cm6-8 eyelets: 150cm11 eyelets: 180cm20 eyelets: 250cm. For our full range of laces,
The platform is an extra 12mm / half an inch more than then our standard sole, in total it will raise your foot 36mm or 1.5 inches off the ground at the heel.
Unfortunately, we are unable to verify or validate the authenticity/history of products not purchased directly via our website or retail stores.
All of our footwear is manufactured in England, Northamptonshire, and we are committed to paying our employees a fair living wage and re-investing profit back into staff training, machinery and the factory so that we have a sustainable and long term
Regrettably due to our comprehensive product & size range, along with the handcrafted nature of our footwear, we would be unable to present measurements for every style in every size. We have however provided a quick reference guide below which detai